Terms and conditions
1. Introduction
Welcome to Zenvexa Limited. By accessing our website, placing an order, or using any of our services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please discontinue use of our website and services.
2. Definitions
- Company / We / Us / Our refers to Zenvexa Limited.
- User / You refers to any individual accessing our website or purchasing products from us.
- Products refers to all clothing, footwear, accessories, and fashion items sold by Zenvexa Limited.
3. Eligibility
By using this website, you confirm that you are at least 18 years old, or are accessing the website under the supervision and consent of a parent or legal guardian.
4. Account Registration
Certain features of our website may require you to create an account. You are responsible for maintaining the confidentiality of your account details and all activities conducted under your account. The Company will not be liable for any loss arising from unauthorised account use.
5. Orders & Payment
All orders are subject to availability and successful payment confirmation.
We reserve the right to:
- Refuse or cancel any order
- Correct pricing or product description errors
- Limit order quantities per customer
Orders will only be processed after payment is successfully verified. Prices and availability may change without prior notice.
6. Product Information
We make reasonable efforts to display accurate product descriptions, images, and pricing. However, slight variations in color, design, or fit may occur due to screen differences or manufacturing updates.
7. Delivery
Delivery timelines, fees, and conditions are detailed in our Delivery Policy. Zenvexa Limited is not responsible for delays caused by courier services, incorrect delivery information, or events beyond our control.
8. Returns & Refunds
Returns and refunds are governed by our Returns & Refunds Policy. Items must meet stated conditions to qualify for return or refund.
9. Intellectual Property
All content on this website, including logos, images, designs, text, and graphics, is the property of Zenvexa Limited and is protected under applicable intellectual property laws. Unauthorised use or reproduction is strictly prohibited.
10. Limitation of Liability
To the fullest extent permitted by Nigerian law, Zenvexa Limited shall not be liable for any indirect, incidental, or consequential damages arising from your use of this website or the purchase of our products.
11. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria.
12. Changes to These Terms
We reserve the right to update or modify these Terms and Conditions at any time. Continued use of the website after changes are posted constitutes acceptance of the revised terms.
13. Contact Us
For any questions regarding these Terms and Conditions, please contact Zenvexa Limited through our official communication channels or visit us in Lagos, Nigeria.
